---
title: DocuWare for housing associations
description: Save costly housing disrepair claims with automated capture and handling workflows. Low cost, user-friendly document Management cloud solutions from Twofold on 0118 951 9800
---

[![Twofold-Logo-white out 01](https://info.twofold.co.uk/hs-fs/hubfs/Twofold-Logo-white%20out%2001.png?width=15004&height=5000&name=Twofold-Logo-white%20out%2001.png "Twofold-Logo-white out 01")](https://www.twofold.co.uk)

# Prevent costly housing disrepair claims 

#### See how your organisation can automate workflows to ease employee workloads and improve customer satisfaction.

Tenants demand timely repairs, yet manual administration slows down the process. With a backlog of repairs brought on in the wake of COVID-19, are you buried under the administrative stress of connecting the dots between different suppliers, tenant complaints, booking in labour, and notifying the tenant of progress? 

You'll see first-hand how to:

- Manage complaints centrally using web forms.
- Store all complaints in one central, cloud-based system with secure access for your disparate, remote teams.
- Automatically recognise, log, and assign incoming complaints.
- Ensure you meet required housing association service standards.
- Share information with agencies / external bodies quickly, securely, and efficiently.

***Watch the webinar to see how Docuware can enable housing associations to manage customer queries and complaints faster and more efficiently.*

Fill out the [form](https://share.hsforms.com/1xDc1yCOWQHOHuIqO5PJmvQ2tklt) to access the webinar now!**

### Watch the on-demand webinar today.

![Claims - Ring Binder on Office Desktop with Office Supplies. Business Concept on Blurred Background. Toned Illustration.](https://info.twofold.co.uk/hs-fs/hubfs/Claims%20-%20Ring%20Binder%20on%20Office%20Desktop%20with%20Office%20Supplies.%20Business%20Concept%20on%20Blurred%20Background.%20Toned%20Illustration..jpeg?width=1000&name=Claims%20-%20Ring%20Binder%20on%20Office%20Desktop%20with%20Office%20Supplies.%20Business%20Concept%20on%20Blurred%20Background.%20Toned%20Illustration..jpeg "Claims - Ring Binder on Office Desktop with Office Supplies. Business Concept on Blurred Background. Toned Illustration.")

### Housing disrepair claims blog

Find out how the recent legislation changes have led to a drastic increase in costly disrepair claims, and importantly - how to avoid them.

With an automated complaint handling workflow you'll reduce workload, increase repair times, and improve customer satisfaction.

[Read more>>](https://info.twofold.co.uk/blog/disrepair-claims-costs-for-housing-associations)

## Your office - anywhere

Business is no longer restricted to the office - you need to capture information to allow it to flow seamlessly between departments and decision makers - from anywhere and from any device.

The user-friendly solution will give practical benefits in fewer than 5 days, [book a meeting](https://meetings.hubspot.com/peter-kiddle) to find out more.

![feature2.jpg](https://cdn2.hubspot.net/hub/2500081/hubfs/Inspire/feature2.jpg?width=1500&name=feature2.jpg "feature2.jpg")

![responsive.png](https://cdn2.hubspot.net/hub/2500081/hubfs/Inspire/responsive.png?width=512&name=responsive.png "responsive.png")

#### Work from anywhere

If your team is at the office, on the road, or at home - make sure they have access to documents, and can respond to customer requests quickly and with compliance.

![tested.png](https://cdn2.hubspot.net/hub/2500081/hubfs/Inspire/tested.png?width=512&name=tested.png "tested.png")

#### Document management

It's not just tenant complaints that can be managed - once you see the capabilities of DocuWare you'll see opportunities to improve processes and save time and money.

### HR Manager

*"Value for my HR team is one thing, but this solution makes life better for **every** employee"*

### Managing Director

*"*DocuWare offers the kind of flexibility and scalability that works perfectly with our business processes..*"*

## Want to find out more about the platform?

DocuWare offers comprehensive features for digitising information and business processes through multitenant SaaS public cloud services, traditional on-premises deployments, and a range of hybrid solutions. 

[![Book a meeting](https://no-cache.hubspot.com/cta/default/4738961/989b6bad-61e4-4e18-93af-59d9ca7a08cf.png)](https://cta-redirect.hubspot.com/cta/redirect/4738961/989b6bad-61e4-4e18-93af-59d9ca7a08cf)